AEX Group of Companies & TRIUNE OSS Pte Ltd

AEX Group of Companies & TRIUNE OSS Pte Ltd AEX Group of Companies & TRIUNE OSS Pte Ltd AEX Group of Companies & TRIUNE OSS Pte Ltd

AEX Group of Companies & TRIUNE OSS Pte Ltd

AEX Group of Companies & TRIUNE OSS Pte Ltd AEX Group of Companies & TRIUNE OSS Pte Ltd AEX Group of Companies & TRIUNE OSS Pte Ltd
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Your Trusted Fulfillment Solution

Your Trusted Fulfillment Solution Your Trusted Fulfillment Solution Your Trusted Fulfillment Solution Your Trusted Fulfillment Solution

Your Trusted Fulfillment Solution

Your Trusted Fulfillment Solution Your Trusted Fulfillment Solution Your Trusted Fulfillment Solution Your Trusted Fulfillment Solution

Full Suited Of Services

Since 1999, we've excelled in last-mile delivery, consistently delivering excellence. Our unwavering commitment to service, cutting-edge technology, and exceptional people is the reason top brands choose to partner with us.

About Us

AEX Group and Triune is a dynamic international freight forwarder and 3PL logistics provider, specializing in warehousing and distribution, as well as haulage and transportation. We achieve this through effective partnerships with our overseas partners and agents in the Asia-Pacific region, Europe, and the USA.


Our passionate team brings extensive experience and deep knowledge in global fulfillment and distribution. We offer comprehensive B2B and B2C logistic solutions, and supply chain management services, including warehousing, transportation, and shipping.

Our Service

Solutions we built for Today.

Freight Forwarding – SEA & AIR

SEA & AIR

Cross Border Trucking – Road

Cross Border Trucking – Road

With our vast network links, we are able to provide a plethora of shipping schedules with our reliable associates to assure our clients have plenty of options.

Cross Border Trucking – Road

Cross Border Trucking – Road

Cross Border Trucking – Road

Our "cross-border" services enable our clients to smoothly transport cargoes by land to neighbouring countries and regions.


We achieve stable road operations by paying close attention to the latest customs and traffic regulations as well as local road and traffic conditions.


At AEX Logistics, we work closely with local staff and partners, which allow us to always offer high-quality cross-border transportation services.

Customs Formality

Cross Border Trucking – Road

Third Party Logistics/Contract Logistics

Our customs specialists are available to assist our clients’ customs processes, ensuring compliance with customs regulations and no overpayment of any form of duties.

We help to streamline processes to ensure the safest, most cost effective way of handling all customs related supply chain costs globally.

Third Party Logistics/Contract Logistics

Third Party Logistics/Contract Logistics

Third Party Logistics/Contract Logistics

Third party logistics (3PL) is also known as contract logistics or system logistics. At AEX Logistics & Triune OSS, we have been capitalizing on our pioneer expertise in 3PL since the 1980's through our founder and have always been leading the industry’s evolution.


We undertake comprehensive logistics outsourcing at any segment of our clients supply chain, from procurement, production, sales and distribution, to after service, enabling a higher standard of service and lean logistics operations. We can also construct international 3PL models to support our clients business expansion, by combining our freight forwarding functions with our logistics bases and transportation networks on the ground in each market.

We enhance visibility of your order reception, inventory levels, etc. with advanced information technology, working together with you to achieve higher quality and efficiency in logistics operations. As a leading operator in the 3PL industry, we are committed to providing optimal system logistics to you, while we leverage our abundant expertise, consulting capabilities, comprehensive infrastructure, and the latest technologies.

Warehousing Services

Third Party Logistics/Contract Logistics

Distribution Services

Our customization warehousing solutions and strategically sited distribution center will boost your productivity and increase flexibility. Our distribution solutions are a strategic way to add value to your business.

Distribution Services

Third Party Logistics/Contract Logistics

Distribution Services

We provide two services: dedicated vehicle for individual customer’s fulfilment and 3PL solutions domestically, offering unrivalled fully-integrated management from the despatchment of small daily consignments to the supply of dedicated and shared user fleets of vehicles. This is supported by the very best in vehicle telematics featuring:

• Electronic proof of delivery

• Consignment and vehicle tracking

• Route optimisation

• KPI management reporting suite

Our Express, Parcel and International Mail products provide pick-up, delivery and return solutions for business customers and consumers, as well as large volume international postal services for business customers.

International Express Service

International Express Service - Parcel Service

International Express Service - Parcel Service

International Express Service - Parcel Service

Our Express Service provides international door-to-door express pick-up and delivery of parcels and documents for business customers. With our global reach and local teams, it ensures fast delivery with end-to-end tracking.


Parcel Service


Our parcel service provides you with standard domestic and international parcel pick-up, delivery and return services for business customers, as well as consumers in selected geographies.

International Mail Service

International Express Service - Parcel Service

International Express Service - Parcel Service

Our mail service provides you with easy and affordable international postal services to business customers for their letters and light-weight goods.

Last Mile Solution

Delivery Solutions Built for Today

Delivery Solutions Built for Today

Delivery Solutions Built for Today

You need a partner that can handle your capacity and deliver on time. That’s where we come in.

Delivery Solutions Built for Today

Delivery Solutions Built for Today

 

General Warehousing & Fulfilment Terms & Conditions

AEX Group Of Companies & TRIUNE OSS Pte Ltd

1. Terms of Agreement

1.1 All agreements are drawn basing on 3 years period unless stated otherwise. All agreements will be automatically renewed.

1.2 Either party may provide written notice to the other party of its intention to terminate the Agreement three (3) months prior to the expiration of the Terms. In the absence of such notice then this Agreement shall be automatically renewed on annual basis in accordance with the terms and conditions in effect on the date of expiry of the previous Term.

1.3 If either party shall fail to perform any of the covenants or obligations of performance and payment imposed upon it under and by virtue of this Agreement (except where such failure is excused under other provisions of this Agreement), the other party shall give the defaulting party written notice, stating specifically the cause for which the notice of default is given. If, within a period of ninety (90) days after such notice the defaulting party has not removed and remedied the default, then the party not in default may cancel this Agreement without any further obligation by immediately furnishing the defaulting party a notice of cancellation.

1.4 Any amendment or modification to the Agreement shall be effective only if in writing and signed by each Party.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

2. Provision of Services

2.1 AEX/Triune will provide the services set out in Agreement during the Term.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

3. Rates & Payment

3.1 Payment will be paid for the services undertaken based on the rates set out in Agreement.

3.2 Billing invoices will show all information required and to be paid all undisputed invoices within 30 days of receipt.

3.3 The payment to be made in CURRENCY AGREED.

3.4 CURRENCY AGREED in the rates card or Agreement.

3.5 In the event Customer shall fail to pay AEX/Triune any fees within 45 days of the due date hereof, or any other sum required to be paid by Customer within 30 days of notification, Customer shall pay to AEX/Triune a late payment charge of the greater 2% of the amount of such late payment.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

4. Shipping & Handling

4.1 Not to ship goods to AEX/Triune as the named consignee. If, in violation of the Agreement, goods are shipped to AEX/Triune as named consignee, Customer agrees to notify carrier in writing prior to such shipment, with a copy of such notice to AEX/Triune, that AEX/Triune named as consignee is a warehouseman under law and has no beneficial title or interest in such property. Customer further agrees to indemnify and hold harmless AEX/Triune from any and all claims for unpaid transportation charges, including undercharges, demurrage, detention, or charges of any nature, in connection with goods so shipped. Customer further agrees that, if it fails to notify carrier as required by the preceding sentence, AEX/Triune shall have the right to refuse such goods and shall not be liable or responsible for any loss, injury or damage of any nature to, or related to, such goods.

4.2 Handling rates and charges as shown under the rates card shall, unless otherwise agreed, cover the ordinary labor involved in the scope of activities stated.. Additional expenses incurred by AEX/Triune for services required by customer not shown in attached rates card will be recovered or invoice to customer as mutually agreed upon as per case to case quotation rendered.

4.3 AEX/Triune shall not be liable for demurrage, detention or other shipping cost unless it was due to the negligent of AEX/Triune

AEX Group Of Companies & TRIUNE OSS Pte Ltd

5. Standard of Care and Liability ,Limitation of Damages

5.1 AEX/Triune shall not be liable for any loss, damage or destruction to goods, however caused, unless such loss, damage or destruction resulted from AEX’s/ Triune’s failure to exercise such care in regard to the goods as a reasonably careful Warehouseman would exercise under such circumstances. AEX/Triune will not be liable for damage of any type which could not be avoided by the exercise of such care.

5.2 Each party shall indemnify and hold the other safe and harmless from and against all claims, proceedings, damages, expenses, liabilities, losses including costs and legal fees arising out of or in connection with:-

Injuries to, including death of; and Loss suffered by A third party including damage to property arising from or attributable wholly or in part to the performance of the services to the extent that such loss or damage was caused by or contributed to or was partly attributable to any act, omission, fault, negligence or lack of due diligence of the Party at fault.

5.3 In the event of loss, damage or destruction to stored goods for which company is legally liable, customer declares that AEX’s/Triune’s liability for damages shall be limited to the actual cost to customer of replacing the damaged goods together with transportation costs to warehouse.

5.4 Customer acknowledges and agrees that AEX /Triune is not an insurer or guarantor of any goods placed in its possession by customer pursuant to the Agreement.

5.5 Where loss or injury occurs to customer’s goods, for which AEX/Triune is not liable and not due to AEX’s/Triune’s negligence, customer shall be responsible for the cost of removing and disposing of such goods, as well as the cost of any environmental cleanup and/or site remediation resulting from the loss or injury to such goods.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

6. Notice Of Loss And Damage And Claim

6.1 AEX/Triune agrees to notify customer promptly of any loss or damage, however

Caused, to goods handled under the terms of Agreement.

6.2 Claims by customer must be presented in writing to AEX/Triune not longer than

either ninety (90) days after delivery of goods by AEX/Triune or ninety (90) days after customer is notified by AEX/Triune that loss or injury to part or all of the goods has occurred, which ever time is shorter. Each claim must contain information necessary to identify the goods affected, the basis for liability and the amount of the alleged loss or damage, as well as all the appropriate supporting documentation which must include: a summary of claims for both damaged and shortages of items, a report of individual carton ID’s and their appropriate claims designation,I ncluding claim value, and individual claim forms for each claim that is supported by the report also provided.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

7. Liability For Consequential Damages

7.1 AEX/Triune shall not be liable for any loss of profit or special, indirect, or consequential damages of any kind arising from services or other activities performed pursuant to the Agreement.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

8. Force Majeure

8.1 Neither party shall be liable to the other for default in the performance or discharge of any duty or obligation under the Agreement when caused by acts of God, hurricanes, tidal waves, flood, tornadoes, cyclone, windstorm earthquake, public enemy, civil commotion, strikes, labor disputes, work stoppages or other difficulties within the workforce, failure to provide power by the utility provider, intentional or malicious acts of third persons or any other organised opposition, corruption, depredation, accidents, explosions, fire, water sprinkler leakage, moths, vermin, insect, seizure under legal process, embargo, prohibition of import or export of Goods, closure of public highways, railways, airways or shipping lanes, governmental interference or regulations, or other contingencies, similar or dissimilar to the foregoing, beyond the reasonable control of the affected party.


8.2 Upon the occurrence of such an event the party seeking to rely on this provision shall promptly give written notice to the other party of the nature and consequences of the cause. If the cause is one which nevertheless requires AEX/Triune to continue to protect the Goods, customer agrees to pay the storage or similar charges associated with AEX’s/Triune’s obligation during the continuance of the force majeure. All Goods are stored, handled, and transported at customer’s sole risk of loss, damage, or delay caused by any of the above.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

9. Insurance

9.1 AEX/Triune shall maintain the following insurance policies:

* Cargo liability, transportation and warehousing

* Fire & extraneous perils

* At anytime when the stock holding at AEX’s/Triune’s premises is higher than the insured value, AEX/Triune will inform AEX’s/Triune insurance company of the increased value of the stock.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

10. Right To Store Goods And Warehouseman’s Lien

10.1 Customer represents and warrants that customer is lawfully in possession of the goods and has the right and authority to contract with AEX/Triune for the services contemplated by the Agreement relating to those goods. Customer agrees to indemnify and hold AEX/Triune harmless from all loss, cost and expense (including reasonable attorneys’ fees) which AEX/Triune pays or incurs as a result of any dispute or litigation, whether instigated by customer or others, respecting customer’s right, title or interest in the goods covered by the Agreement.

10.2 On goods in AEX’s/Triune’s possession. It shall have a general warehouseman’s lien for any unpaid charges and associated expenses. AEX/Triune shall not permit any lien or other encumbrance to be placed against the goods while they are in AEX’s/Triune’s possession other Its general warehouseman’s lien.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

10. Right To Store Goods And Warehouseman’s Lien

10.1 Customer represents and warrants that customer is lawfully in possession of the goods and has the right and authority to contract with AEX/Triune for the services contemplated by the Agreement relating to those goods. Customer agrees to indemnify and hold AEX/Triune harmless from all loss, cost and expense (including reasonable attorneys’ fees) which AEX/Triune pays or incurs as a result of any dispute or litigation, whether instigated by customer or others, respecting customer’s right, title or interest in the goods covered by the Agreement.

10.2 On goods in AEX’s/Triune’s possession. It shall have a general warehouseman’s lien for any unpaid charges and associated expenses. AEX/Triune shall not permit any lien or other encumbrance to be placed against the goods while they are in AEX’s/Triune’s possession other Its general warehouseman’s lien.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

11.Governing Law

11.1 This agreement and any dispute arising out of it shall be governed by the laws where the goods were stored and services provided

AEX Group Of Companies & TRIUNE OSS Pte Ltd

12.Notice And Escalation Process

12.1 All notices required under the agreement directed to AEX/Triune shall be to the attention of: As per Agreement stated.

12.2 All notices required under the agreement directed to customer shall be to the attention of: As per Agreement stated.

12.3 Notices may be provided by facsimile, email, or express courier (signature required) and deemed delivered on date given.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

13.Termination & Exit Clause

13.1 Upon receipt of termination notice, exit clause or plan will be implemented.

13.2 Customer can choose to dispose or transfer their goods to a named place.

13.3 All items stored at the warehouse will be periodically withdrawn both physically & from WMS system.

13.4 All the cost incurred for exit of warehousing services will be fully paid by customer. This includes withdrawal of the items, system withdrawal, transfer of items or disposal cost as per initial agreement drawn.

AEX Group Of Companies & TRIUNE OSS Pte Ltd

14. Confidentially

14.1 All Parties undertake to keep all information strictly private and confidential and will not disclose information to any person or third parties without each other consent.

Standard Trading, Warehousing & Fulfilment Terms & Conditions To Be Given Upon Request

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AEX Group Of Companies & TRIUNE OSS Pte Ltd

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